PROTECTION OF PERSONAL DATA
GENERAL CLARIFICATION TEXT
Haser Alüminyum Plas. San. ve Tic. LTD. ŞTİ. takes all necessary security measures at the highest level to ensure that your personal data is collected, stored, and shared in compliance with the law, and to protect your privacy.
Our aim is to inform you transparently about the ways in which your personal data is collected, the purposes for which it is processed, the persons with whom it is shared, the legal reasons, and your rights in accordance with Article 10 of the Personal Data Protection Law No. 6698 and in line with your satisfaction.
a) Data Controller
In accordance with the Personal Data Protection Law No. 6698 ("Law No. 6698"), your personal data will be collected and processed by Haser Alüminyum Plas. San. ve Tic. LTD. ŞTİ. ("COMPANY") as the data controller, as described below.
b) Purpose of Processing Personal Data
The COMPANY may collect personal data from parties such as its customers, employees, potential customers, employee candidates, business partners, and suppliers, including identity information, contact details, customer information, customer transaction data, transaction security data, legal transaction and compliance information, and marketing and sales data.
Your collected personal data will be processed for the following purposes:
To provide COMPANY products and services to you, fulfill our obligations, and organize records and documents, comply with information retention, reporting, notification, tax, and other obligations imposed by local and international legal regulations.
To offer special advertisements, campaigns, advantages, and other benefits for sales and marketing activities aimed at improving the quality of services and products.
To manage and audit infrastructure and commercial activities, including finance, accounting, invoicing, collections, IT systems, data and website hosting, business continuity, records, document and print management, and comply with internal policies and procedures.
To communicate with you regarding the IT requirements, systems structure, and support services provided, and deliver necessary information about these services and products.
To carry out traffic measurement, statistical analysis, segmentation/profiling, and CRM activities for sales and marketing purposes.
To measure and improve customer satisfaction, manage complaints, receive feedback on new services and products, gather opinions and suggestions, and provide information about your product and service complaints and requests.
To receive orders, process payments, establish logistics cooperation with third parties to ensure product delivery, recommend products and services that may interest you, conduct online behavioral advertising and marketing, manage customer portfolios, measure and improve service quality, optimize communication, audit, risk management, and control, and perform promotional analysis.
To compare products and/or service offerings, model them, and use personal data in the provision of any products and services offered by the COMPANY as outlined in its main contract.
To comply with information retention and reporting obligations imposed by official authorities, fulfill contractual obligations, and meet the COMPANY's legal obligations.
To manage the COMPANY’s financial operations, communication, market research, social responsibility activities, procurement operations (request, offer, evaluation, ordering, budgeting, contracting), internal system and application management, and legal processes.
To comply with laws, including anti-money laundering and anti-terrorism laws, legal obligations, and regulatory requirements, respond to requests from authorities and government bodies (including those outside your country of residence).
The personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698 apply to the above purposes.
c) Recipients and Purposes of Personal Data Sharing
Your personal data may be shared with:
The COMPANY’s business partners, suppliers, shareholders.
Persons or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Anti-Money Laundering Law, Prevention of Laundering of Proceeds of Crime Law, Turkish Commercial Code, Code of Obligations, and other regulations.
Authorized public institutions and organizations, administrative authorities, and legal authorities.
Companies abroad (under the same employer) and their affiliates.
Real or legal persons, program partner institutions and organizations we cooperate with, those contracted for sending communications to customers, and cargo companies delivering your orders, within the scope of personal data processing conditions and purposes stated in Article 8 of Law No. 6698.
d) Methods and Legal Grounds for Collecting Personal Data
Your personal data is collected via oral, written, or electronic media through various channels, including COMPANY headquarters, affiliated websites, partner organizations from which support services are received, and other legal entities or persons, under the legal framework and purposes outlined above.
e) Rights of the Personal Data Owner
Personal data owners may submit their requests concerning their rights in writing or via the registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the email address previously notified to the COMPANY and registered in the system. Upon request, COMPANY will respond to your inquiry within 30 days.